Terms of Service
Last updated: October 20, 2026
1. Parties and legal entity
This document sets the rules between you and PlayAGS, Inc. / AGS LLC (Lucky Play Casino) (5475 South Decatur Boulevard, Suite 100, Las Vegas, NV 89118, US), which operates Indexoraq at indexoraq.com (“we”, “us”).
2. Who may play, and where
Opening an account or buying coins requires age 18+; where your local rules name an older minimum, that one applies. We run the service for players in the US, and accounts in Washington State can't buy coins. Do not use the service where it is not permitted by local law.
3. What the service is
Indexoraq is a social games service run purely for entertainment; real-money gambling is not part of it. No game result gives you a right to anything of value outside the games.
4. Virtual currency
Lumen Coins give you a personal, revocable right to use one feature inside the games, and that right can't be passed on. They aren't your property, carry no cash value, and can't be redeemed, swapped, sold, handed over, gifted or withdrawn. The Virtual Currency & Refund Policy covers the specifics.
5. Buying coins: prices and tax
Packages carry US-dollar prices, and any sales tax owed is calculated on top when you pay. Purchases are final except as required by law. Purchases require an account, age confirmation, agreement to the Virtual Currency Policy and must fit within your spend limits.
6. Random results
Every game result is produced by a random number generator. Results are independent of purchases, balance, play history and account age. There are no tiers, levels or statuses that change outcomes.
7. Your account, suspension and deletion
Keep your login details private. You can delete your account at any time from the account page; remaining coins are forfeited. Accounts that breach these Terms, belong to someone under 18, or are used to dodge self-exclusion or limits can be suspended or closed by us. Self-exclusion periods cannot be ended early.
8. Acceptable use
Don't use bots or scripts, exploit bugs, try to transfer or sell coins or accounts, interfere with the service, or use it for anything unlawful.
9. Intellectual property
We own, or hold licences for, every game, image, word and line of code here. Your permission covers playing Indexoraq for your own enjoyment and nothing beyond that.
10. Limitation of liability
We run the service “as is”. Where the law permits, indirect and consequential losses are excluded, and the most we will owe you overall equals what you spent with us during the year before your claim. Statutory consumer protections you cannot sign away remain untouched by this section.
11. Governing law and disputes
Nevada law (USA) applies to these Terms. Please contact us first so we can try to resolve any issue informally. Disputes that cannot be settled go to the state or federal courts located in Clark County, Nevada, unless your local consumer law gives you the right to bring proceedings elsewhere.
12. Changes to these Terms
When these Terms change, the “Last updated” date changes with them, and material changes are flagged on the site before they apply.
13. Contacts
PlayAGS, Inc. / AGS LLC (Lucky Play Casino), 5475 South Decatur Boulevard, Suite 100, Las Vegas, NV 89118, US. Email: support@indexoraq.com.